Below is a small portion of our satisfied clientele and we are happy to say that we continue to grow each month. In fact, many of our new customers are referrals from our existing clients and that is a great feeling. Our clients are diverse and represent all types of business, including universities, non-profit organizations, retail stores, manufacturers, television stations and newspaper publications.

“We have been utilizing the services of CBI Telecommunications for Mobility Procurement, support and bill optimization for years. We have around 300 mobile phones using 4 different cellular providers, provided and supported by the company. While it is possible to do it yourself and try to keep track of it, it is almost impossible to do it accurately and efficiently without the telecom industry knowledge that CBI provides. Our internal IT technicians can focus on more urgent production issues with higher impact and not have to know everything about all the current mobile devices. I would recommend CBI for any of your Telecom needs, be it support, procurement or billing optimization. ”
“CBI has been a wonderful partner for MC Sports in the management of our telecom environment. MC Sports has stores spread throughout the Midwest, and navigating the chaotic maze of telecom providers to get good service at fair rates was always a challenge. CBI has freed us up to focus on our primary business, held our carriers feet to the fire when necessary, and funded their services out of the savings they generated. CBI took 'Work on Telecom' from our 'To Do' list to our 'Completed Projects' list in a just a few short months. To anyone considering CBI’s services we can only say - Why wait?
“CBI seemed to use the tenacity of a terrier, and comprehensive understanding of the mazes that are telephone charges, to achieve results that greatly exceeded our expectations. They saved us over $250,000 the first year.”
“Due to significant growth, Lacks Enterprises retained CBI to evaluate various options that would enhance our data capabilities, while accommodating our voice needs. Their knowledge and expertise was obvious in the results. In addition to helping us choose the best solution and suppliers for this project, they were able to reduce our overall telecom expenses by 38%. We continue to use CBI for ongoing projects and monthly bill reviews. ”
“While working with CBI we have been able to achieve significant savings in local, long distance and cellular services. We have found CBI to be easy to communicate with, responsive to our needs and a valuable asset to Stryker Instruments, saving our organization both time and money in telecommunications. Regardless of the size of your Telecom/IT staff it is economically sound to utilize CBI’s experience and expertise, and we continue to do so.”
“CBI is conscientious, dedicated, and willing to go above and beyond to meet our needs. CBI is dedicated to bringing practical and innovative solutions resulting in costs reductions in all aspects of our telecommunications!”
“Detroit engaged CBI for a telecommunications audit last year and they’ve really done a great job. Over the years I’ve worked with other companies that have done the same thing, but my recent dealing with CBI exceeded my expectations. I worked directly with the President, Denise Booms-Pepin and Larry Garver on our account and I can say they are knowledgeable, provide creative solutions and are tenacious in dealing with the telephone companies on our behalf.”
“In partnering with CBI to cut costs in telecom, we appreciated that CBI recognized our internal processes were serving us well in many areas. During the audit and RFP process, CBI consultants were responsive and flexible to our timeframes and schedules. They exhibited much experience in working with telecom vendors. Their recommendations were unbiased and saved us both time and money. We continue to consider their expertise a value to us.”

Case Studies

RFP Success Story

CBI was chosen to facilitate the Request for Proposal (RFP) process for a global manufacturing company. This RFP was to negotiate nationwide and international MPLS network, long distance and internet services. CBI created a time-line, sent out the appropriate non-disclosure and RFP documents, narrowed down the vendor short list and went through the selection process with the client. The project resulted in $660,000 annually or 31% savings for this client. This allowed the client to maintain and finish other projects, while the critical negotiations were handled by CBI.

Procurement Success Story

This client provides services for the commercial restaurant industry. Their technicians all have cell phones and when there is a problem or replacement cell phone needed, it is critical that the problem is addressed. This became quite a pain point for their IT department due to the quantity of requests and issues. They engaged CBI to handle / outsource all cellular telephone orders and trouble issues. This allows their IT department to focus on other critical projects, knowing that their technicians are receiving the best service and support from industry specialists. One simple phone call or email to CBI and they know their issues will be resolved and orders will be placed.

VoIP Success Story

This global manufacturer had recently completed an installation of an enterprise wide VoIP telephone system and engaged their local carrier’s account team to conduct an audit and network evaluation. The results provided by this vendor did not meet the clients' expectation. They retained CBI to perform a complete evaluation and audit of all local, data and long distance services.

During the audit, CBI identified a multitude of lines, assorted circuits, payphones and trunks not in use at various locations. Through our process, these lines / circuits were located and evaluated, and it was determined that these service lines could be eliminated. This resulted in an on-going annual savings of $165,300.

Our team compared all invoices and services against numerous corporate contracts and discovered discounts being applied incorrectly, incorrect charges, features and services not needed and contracts that were not implemented correctly; all resulting in credits of $300,000.