January 13, 2013

Sally has been tasked with all purchasing responsibilities. Along with that, her boss now has tasked her with handling all corporate wireless devices. Each day she receives at least 5-10 phone calls from company employees who need a new device, or are having issues with their current device. Not to mention the fact that she then has to call the phone vendor and spend countless hours on hold with their helpdesk to resolve the issue or place the order.

If this sounds like your organization, CBI can help. Sally can no longer get her core job done efficiently because she is dealing with what we call vendor procurement. Now you are faced with choices: add head count, swift more responsibility to an already overburdened IT staff or outsource.

The above is a fictional case study of what we find to be a real life problem for many of our clients.

Here are the facts:

  • Outsourcing can reduce hard costs by an average of 25-30%.
  • Outsourcing can reduce soft cost by an average of 10 additional percent
  • Outsourcing can assist with “go green” initiatives by offering a recycling program you do not have to manage.
  • Trouble tickets decrease with regular training and tools implemented by the procurement experts.
  • Professional training can help your staff be more efficient if you chose to still own the process.

To learn more about the pros and cons of outsourcing procurement functions here are trusted links:


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